Customer Service Representative - India
HyderabadFull-time18–35 yrsPosted 1 week ago
Leadership customer support role at Foundever (Sitel) in Hyderabad. Needs 18+ years and a diploma.
About the role
Answer inbound calls within the guidlines/goals established by the client and management. Consistently acheives call quality goals in order to meet client and customer satisfaction goals. We use the following session cookies, which are all required to enable the website to function: "careerSiteCompanyId" is used to send the request to the correct data center
What you'll do
- Provide Technical Support to International Customers
- Must-Have strong Technical Knowledge(Hardware, Software, and networking Concepts)
- All Interviews will happen over telephonic or Skype
- The selected candidates should be able to join ASAP and have all documents handy for background verification
- Call Center experience a plus
What you need
- Customer service
- Communication
- Voice process
- Google Analytics
- SAP