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Principal Engineer - Machine Learning

ChennaiFull-timeHybrid12–18 yrsPosted over a month ago

Leadership data science role at Freshworks in Chennai. Needs 12–18 years. Hybrid.

About the role

As a Principal Engineer - Machine Learning on our AI/ML Engineering team, you will drive the architecture and technical strategy for core backend services powering our Agentic AI Platform. You will lead the development of reasoning-driven agents, multi-agent orchestration, and outcome-based workflows that directly power autonomous AI capability across our suite of enterprise products.

What you'll do

  • Drive Platform & Runtime Architecture: Lead the architectural design and execution of agent runtime orchestration services, focusing on reasoning, planning
  • Define API & SDK Standards: Design and establish robust, developer-friendly APIs and SDKs that enable internal engineering teams and external ecosystem partners to…
  • Architect Stateful & Memory Systems: Build and optimize stateful dialog management, shared context systems, and memory services for multi-turn
  • Implement Multi-Agent Communication Protocols: Establish scalable agent-to-agent (A2A) communication protocols, coordination patterns
  • Lead Cloud-Native Microservices Migration: Drive the transition toward cloud-native, event-driven backend services using modern microservices, service mesh

What you need

  • Machine learning
  • Python
  • AWS
  • Airflow
  • Kafka
  • Microservices

Good to have

  • LLMs
  • PostgreSQL
  • Java
  • Kubernetes
  • Test automation
  • Employee engagement

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