Knowledge Content Management Product Owner
Noida, Chennai, Pune, Hyderabad, BengaluruFull-time2–5 yrsPosted 1 week ago
Mid-level product management role at Fujitsu in Noida, Chennai and 3 more cities. Needs 2+ years.
About the role
For the Service Operations Service Line, we are now hiring a Knowledge & Content Management Product Owner. The Knowledge & Content Management Product Owner role is a new role designed to own best practices for these Process & be accountable for the execution both operational & quality of these Processes within Service Operations
What you'll do
- The Product Owner (PO) for Knowledge & Content Management is a critical role designed to deliver Service Excellence & consistency in this Process for both Internal &…
- Building & leading a team of highly skilled Subject Matter Experts that manage the delivery of the Process
- Using metrics including productivity, quality and financial metrics in conjunction with leadership to drive the standard of delivery quality and efficiency ensuring that…
- Ensure consistency by standardizing the onboarding of SME’s into their roles
- In near future this role will evolve to management of the global team of Knowledge Mangers responsible for traditional knowledge management