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ServiceNow Developer (ITSM, ITOM, CMDB & HAM)

BengaluruContractHybrid6–11 yrsPosted 1 week ago

Senior software engineering contract role at FyerX in Bengaluru. Needs 6+ years. Hybrid.

About the role

We are seeking an experienced ServiceNow Developer to design, develop, and customize solutions across ITSM, ITOM, CMDB, and Hardware Asset Management (HAM/HAM Pro) modules. The ideal candidate will build end-to-end platform configurations, automated workflows, and complex enterprise integrations.

What you'll do

  • Design and customize ITSM processes (Incident, Problem, Change, Request, Knowledge Management, Service Catalog)
  • Implement and support ITOM capabilities, including Discovery, Service Mapping, Event Management, and MID Server Administration
  • Configure CMDB and CSDM alignment to ensure data quality, health, and governance
  • Implement HAM/HAM Pro lifecycle processes, including procurement, inventory management, stockrooms, and audits
  • Develop Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, ACLs, and IntegrationHub workflows

What you need

  • ServiceNow
  • JavaScript
  • HTML
  • CSS
  • ITIL
  • Agile

Good to have

  • ACLS

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