Assistant Manager - Service Support Management
BengaluruFull-time6–11 yrsPosted over a month ago
Senior IT support role at Gallagher in Bengaluru. Needs 6+ years.
About the role
Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work.
What you'll do
- Provide sales personnel with technical data necessary for the demonstration of products
- Act as a liaison between sales personnel and technical staff
- Responsible for architecting solutions, conducting product demonstrations and providing technical inputs towards proposals
- Ensure policies, practices and procedures are understood and followed by direct reports, clients and stakeholders
- Provide overall direction for complex activities, providing guidance and inputs for a medium-sized project or multiple small-sized projects
What you need
- Performance management