Deputy Manager - Operations Management
BengaluruFull-time4–7 yrsPosted yesterday
Mid-level operations role at Gallagher in Bengaluru. Needs 4+ years and a B.Com or M.Com.
About the role
The ideal candidate should have strong people management skills, prior non-voice international BPO/KPO experience, and a proven ability to lead a team effectively while maintaining high service standards.
What you'll do
- Report to the Process Manager and will play a key part in driving service delivery, team performance, and process improvement
What you need
- MIS reporting
- Coordination
- Customer service
- Process improvement
- Team management