Senior Analyst - Service Support Management
BengaluruFull-time3–5 yrsPosted over a month ago
Mid-level IT support role at Gallagher in Bengaluru. Needs 3–5 years and a degree.
About the role
Act as the primary point of contact for the branch, providing comprehensive support Responsible for end to end support of the policy lifecycle services Participate in renewal review meetings alongside Producer, CSM and sales team Support a team of 5-7 Client Service Managers at the branch Take Proactive measures to initiate pre and post-renewal activities promptly Monitor and follow up on triggered activities, ensuring their accuracy and timely completion Handle queries effectively, aiming to…
What you'll do
- Responsible for end to end support of the policy lifecycle services Participate in renewal review meetings alongside Producer