Senior Customer Service Engineer
BengaluruFull-time4–5 yrsPosted 2 days ago
Mid-level customer support role at GE HealthCare in Bengaluru. Needs 4–5 years and a B.Tech or B.E..
About the role
Acts to ensure satisfaction to primary customers. Helps train others where necessary; identify Sales opportunities and communicate to account team. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts. Shares best practices. Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
What you'll do
- Responsible for developing and maintaining strong interpersonal relationships with customer representatives
- Responsible for Warranty and PMS contract cost control
- Identify and report any personal quality or compliance concerns immediately to the Quality Organization
What you need
- Customer service
- Sales
- ISO 9001