Senior Director - SaaS Analytics & AI
BengaluruFull-timeLead levelPosted over a month ago
Leadership AI role at GE HealthCare in Bengaluru. Needs a B.Tech, B.E. or B.Sc.
About the role
This role serves as the end-to-end owner of analytics, AI solutions, and workflow automation supporting the full subscription lifecycle — including onboarding, usage insights, renewals, retention, lifecycle value optimization, and forecasting.
What you'll do
- Subscription Analytics & AI
- Lead the design and delivery of analytics for subscription lifecycle KPIs including ARR/MRR, churn, retention, expansion, usage, and cohort performance
- Build predictive models for churn risk, upsell propensity, usage intelligence, and renewal forecasting
- Create executive dashboards and automated reporting that support strategic decisions and portfolio reviews
- Drive customer segmentation and behavioral insights to support targeted retention and engagement strategies
What you need
- Analytics
- Machine learning
- AWS
- Customer success
- CRM
- Data analysis
Good to have
- MLOps
- Lean
- Data visualisation
- Performance management
- ETL
- ERP