Desktop Support Engineer - Chennai - GCR
ChennaiFull-timeHybrid2–5 yrsPosted 1 week ago
Mid-level IT support role at Getinz Techno Services in Chennai. Needs 2+ years and a B.Tech, B.E. or B.Sc. Hybrid.
About the role
Desktop Support Engineer - Chennai - GCR at Getinz Techno Services. Provide technical support to users via in-person, email, chat, and phone channels.
What you'll do
- Provide technical support to users via in-person, email, chat, and phone channels
- Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, peripherals, and network connectivity
- Install, configure, and maintain operating systems (macOS/Linux/Windows) and standard applications
- Manage user accounts, permissions, and access through Active Directory, M365, and other identity platforms
- Perform hardware upgrades, replacements, imaging, and deployment of new equipment
What you need
- Active Directory
- Office 365
- Ticketing tools
- Linux
- Windows
- TCP/IP
Good to have
- Firewalls
- Intune
- JIRA
- DLP
- Azure