Assistant Manager - Transformation

About the role

As transformation team, you will lead the digital and operational transformation of the organisation, ensuring the seamless integration of technology with business operations to drive innovation, growth, and enhanced customer experiences. This role combines deep understanding of retail and technical acumen to redefine the retail environment, creating value through innovative IT solutions, data-driven decision-making, and optimized customer engagement.

What you'll do

• Identify opportunities to streamline operations across sales, inventory and customer service
• Manage the implement data-driven methodologies to monitor, evaluate, and improve performance
• Research and manage the deploy emerging technologies and innovative solutions to enhance retail operations
• Drive digital transformation initiatives, leveraging emerging technologies to stay ahead in the competitive retail IT landscape
• Act as a catalyst for change, support adoption of new processes, tools, and technologies

What you need

• PowerPoint
• Stakeholder management
• Process improvement
• Research
• Excel
• Project management