Customer Engineer, Outcome, Google Cloud
Bengaluru, MumbaiFull-time6–11 yrsPosted 1 week ago
Senior customer support role at Google in Bengaluru and Mumbai. Needs 6+ years and a degree.
About the role
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
What you'll do
- Develop and orchestrate a structured deployment plan across customer, professional services, and partner teams, onboarding the implementation team, clearing blockers
- Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption
- Drive sustainable product usage to help customers realize value on an ongoing basis and secure future contract renewals
- Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment
- Identify expansion opportunities for new workloads within the account during project execution
What you need
- GCP
- Sales
Good to have
- Python
- Java