International Customer Experience & Sales Associate –
HyderabadFull-timeJunior level7 L a yearPosted 4 days ago
Junior customer support role at Gratitude in Hyderabad. Needs a degree. Pays ₹7 LPA.
About the role
The candidate will be responsible for resolving customer queries, improving customer retention, and driving revenue through consultative cross-selling and upselling.The ideal candidate must have excellent English communication, strong customer engagement skills, and the ability to balance customer satisfaction with business objectives.Key ResponsibilitiesManage inbound international customer calls and provide professional customer assistance.Understand customer requirements and recommend…
What you need
- Sales
- Voice process
- Chat support
Good to have
- Customer service
- Cross-selling
- Upselling
- Escalation handling