International Customer Support / Technical Support Executive
HyderabadFull-timeJunior level7 L a yearPosted yesterday
Junior IT support role at Gratitude in Hyderabad. Needs a degree. Pays ₹7 LPA.
About the role
The candidate will be responsible for handling global customer interactions, resolving technical and account-related queries, and identifying opportunities for cross-selling and upselling.The ideal candidate should have strong problem-solving abilities, customer-handling skills, and the ability to deliver excellent customer experiences while achieving operational and sales targets.Key ResponsibilitiesHandle international customer queries through voice, chat, and email channels.Ensure First Call…
What you need
- Customer service
- Voice process
Good to have
- Windows
- Troubleshooting
- Cross-selling
- iOS
- CRM
- Android