International – UK Insurance
MumbaiFull-time1–5 yrsPosted 3 weeks ago
Mid-level banking role at Gratitude in Mumbai. Needs 1+ years and a degree.
About the role
We are looking for candidates with experience in the international insurance domain and strong English communication skills to support customers in the UK insurance process. Candidates with UK or US insurance experience, including chat or email support experience, are welcome if they are comfortable transitioning to a voice process.3.
What you'll do
- Provide customer service to existing insurance customers.Handle customer queries through voice and, when required, email.Follow communication scripts, canned responses
What you need
- Insurance
- Customer service