Manager – Domain Expert | Utilities
KolkataFull-time8–10 yrsPosted over a month ago
Senior customer support role at Gratitude in Kolkata. Needs 8–10 years and a B.Tech, B.E. or B.Com.
About the role
Manager – Domain Expert | UtilitiesLocation: KolkataExperience: 10–15 YearsBand: BPO 5/6Salary: Up to ₹20 LPADomain: Electricity & Gas UtilitiesJob SummaryWe are looking for an experienced Domain Expert – Utilities with strong knowledge of electricity and gas utility operations, particularly across Australian and UK retail markets.
Good to have
- CRM
- Six Sigma
- SOP writing
- Root cause analysis