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Now – International Web Chat & Email Support | Kolkata

KolkataFull-time2–4 yrsPosted 3 days ago

Mid-level customer support role at Gratitude in Kolkata. Needs 2–4 years and a degree.

About the role

Process Associate – Web Chat & Email | KolkataLooking for an exciting opportunity in International Non-Voice Customer Support?We are hiring Process Associates with experience in Web Chat, Email, and Digital Customer Service. If you have excellent written communication skills and enjoy helping customers, this opportunity is for you!

What you need

  • Email support
  • CRM
  • Customer service
  • Escalation handling
  • Communication

Good to have

  • Data entry
  • Six Sigma

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