Quality Analyst (Voice_A)
KolkataFull-time4–10 yrsUp to ₹9 L a yearPosted 5 days ago
Senior customer support role at Gratitude in Kolkata. Needs 4+ years and a degree. Pays up to ₹9 LPA.
About the role
Equivalent qualifications may be considered as per company policy.Important Hiring InformationEx-TCS employees are not eligible to apply.PAN and Date of Birth (DOB) are mandatory for profile creation.Candidates must be comfortable working in rotational, night or graveyard shifts.Salary: Up to ₹9 LPA.
Good to have
- Customer service
- Voice process
- Root cause analysis
- Escalation handling
- Six Sigma