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Senior Executive – HRO Benefits & Claims Processing (Italian Language)

RemoteFull-time5–6 yrsPosted 2 weeks ago

Mid-level banking role at Gratitude. Needs 5–6 years and a degree. Remote.

About the role

Responsibilities:Process and adjudicate domestic and international claims, including gym, vaccination, wellness, school reimbursement, and salary advance claims.Validate claim documents, identify discrepancies, and resolve cases within defined timelines.Coordinate with global stakeholders, vendors, internal teams, and claimants.Meet SLA and KPI targets while maintaining accuracy and quality.Ensure compliance with company policies and applicable regional regulations.Identify opportunities for…

What you need

  • Claims processing

Good to have

  • Compliance
  • Workday
  • ServiceNow

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