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Team Lead – International | Kolkata

KolkataFull-time3–6 yrsPosted 3 days ago

Mid-level customer support role at Gratitude in Kolkata. Needs 3+ years and a degree.

About the role

We are hiring Team Leaders to manage international customer service operations in Kolkata.Join a dynamic team and lead performance, customer satisfaction, and operational excellence!

What you need

  • Voice process
  • Customer service

Good to have

  • Escalation handling
  • Six Sigma

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