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Team Leader (B2B/B2C Collections)

GurugramFull-time5–10 yrsPosted 2 weeks ago

Senior customer support role at Gratitude in Gurugram. Needs 5+ years.

About the role

Team Leader – International CollectionsLocation: GurugramExperience: 5–10 YearsBand: BPO 3/4Work Mode: 100% Work From Office (WFO)Shift: 24×7 Rotational Shifts, including Night ShiftsJob SummaryWe are looking for an experienced Team Leader with prior international voice process experience in B2B/B2C Collections.

What you need

  • Collections
  • Voice process
  • Customer service
  • Cash flow
  • Sales
  • Accounts receivable

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