Team Leader – International Collections (B2B/B2C) | Gurugram
ChennaiFull-time5–10 yrsPosted 2 weeks ago
Senior customer support role at Gratitude in Chennai. Needs 5+ years.
About the role
Team Leader – International Voice Collections (B2B/B2C)Location: GurugramExperience: 5–10 YearsJob Code: 436911Band: BPO 3/4Work Mode: 100% Work From OfficeShift: 24x7 Rotational Shifts (Including Night Shifts)Job SummaryWe are hiring an experienced Team Leader – International Voice Collections with strong exposure to B2B/B2C Collections, team management, performance monitoring, and collections operations.The ideal candidate should have prior experience leading an International Voice Collections…
What you need
- Collections
- Voice process
- Cash flow
- Escalation handling
- Sales
- MIS reporting