Team Leader – International Collections
GurugramFull-time5–10 yrsPosted 2 weeks ago
Senior customer support role at Gratitude in Gurugram. Needs 5+ years.
About the role
Team Leader – International CollectionsLocation: GurugramExperience: 5–10 YearsBand: BPO 3/4Work Mode: 100% Work From Office (WFO)Job SummaryWe are looking for an experienced Team Leader with a strong background in international voice collections (B2B/B2C).
What you need
- Collections
- Voice process
- MIS reporting
- Escalation handling
- Cash flow
- Sales