Team Member – International Collections
GurugramFull-timeJunior levelPosted 1 week ago
Customer support role at Gratitude in Gurugram.
About the role
The role involves following up on overdue invoices, handling payment and account-related queries, resolving disputes, coordinating with internal teams, processing payment applications, and performing basic Excel-based reporting and analysis.Key ResponsibilitiesContact customers regarding overdue invoices and follow up on assigned collection buckets.Perform account maintenance activities as required.Handle account and payment-related queries received from the Accounts Payable (AP) team.Coordinate…
What you need
- Collections
- Voice process
Good to have
- Accounts payable
- Reconciliation