US International Process Executive – Mumbai / Pune
MumbaiFull-time1–3 yrsUp to ₹7 L a yearPosted 2 weeks ago
Junior customer support role at Gratitude in Mumbai. Needs 1–3 years and a degree. Pays up to ₹7 LPA.
About the role
The ideal candidate should have strong English communication skills, international voice process experience, and the ability to resolve customer queries efficiently while delivering an excellent customer experience.Key ResponsibilitiesHandle inbound international customer calls related to telecom activation and service requests.Assist customers with activation procedures, service queries, and process-related concerns.Communicate effectively with customers, field technicians, and internal…
What you need
- Voice process
- Customer service
- Telecom
Good to have
- Data entry
- Escalation handling