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| US Process | Mumbai & Pune | Up to ₹7 LPA

PuneFull-time1–3 yrsUp to ₹7 L a yearPosted yesterday

Junior customer support role at Gratitude in Pune. Needs 1–3 years. Pays up to ₹7 LPA.

About the role

Customer Service Associate – International Voice ProcessProcess: US Voice – Banking, Cards & Customer SupportLocations: Mumbai / PuneWork Mode: Work from OfficeExperience: 1–3 YearsEmployment Type: Full-timeEligibility and ExperienceGraduate with a 1-3 years of relevant experience in international customer service within a BPS/BPO environmentExperience in the telecom industry is preferredUnderstanding of Australian and New Zealand culture and customer expectations is desirableProficiency in…

What you need

  • Customer service
  • Voice process
  • Escalation handling
  • Data entry
  • Telecom
  • Problem solving

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