Associate Director - Product Mgt - Resilient Operations
BengaluruFull-time8–14 yrsPosted 1 week ago
Leadership operations role at GSK in Bengaluru. Needs 8+ years and a B.Tech, B.E. or B.Sc.
About the role
Enterprise Systems is the backbone of GSK’s internal operations in Digital & Tech, enabling GSK Global Functions teams such as Finance, Procurement, HR, Legal, Compliance, WREF, CGA and Corporate Secretariat to run seamlessly. This team designs and delivers cutting-edge digital platforms that power critical processes, ensuring efficiency, compliance, and scalability across the enterprise.
What you'll do
- Own the Crisis Management Process
- Define, introduce and dry-run the Crisis Management Process with respective stakeholders in GSC and in the matrix with Tech Infrastructure (DPTF) (Digital Platforms &…
- Ensure compliance with regulatory and security standards during ServiceNow implementation and operations
- Collaborate with Engineering teams (local and global) and the ServiceNow Product Team to ensure continued integration on IT and OT (Operational Technology) asset…
- Act as the key point of contact for service-management practices, ensuring efficient coordination across product teams and central ITSM teams
What you need
- ServiceNow
- IAM
- Six Sigma
- Coordination
- ITIL
- Process improvement
Good to have
- Root cause analysis
- Vulnerability assessment