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Staff Solution Support Engineer

BengaluruFull-timeSenior levelPosted 1 week ago

Senior IT support role at GSK in Bengaluru.

About the role

The Staff Solutions Engineer leads the Solutions Engineering function — the architectural and engineering backbone that bridges AI capability and enterprise systems at scale, and keeps AI products healthy, governed, and improving after go-live.

What you'll do

  • Lead the Solutions Engineering function — strategy, team structure, hiring, development, and standards
  • Hire, mentor, and develop Senior Solutions Engineers, building clear development paths with active coaching and regular feedback
  • Set the architectural and AI engineering standards and integration patterns the whole function operates to, ensuring consistency and quality across all engagements
  • Build and maintain a culture of rigorous documentation, code quality, and knowledge sharing within the SE function
  • Dedicate the majority of your time to engineering, with a primary focus on building automation, tooling

What you need

  • LLMs
  • Machine learning
  • CI/CD
  • MLOps
  • Python
  • Terraform

Good to have

  • ITIL
  • Roadmapping
  • Incident response
  • Data privacy
  • Root cause analysis
  • Prototyping

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