Engineer - Customer Service

About the role

If you are passionate about being part of an exciting transformation journey working with a global, multi-cultural and highly motivated organization this is the opportunity for you.

What you'll do

• Perform on-site installations, repairs, and maintenance of equipment/products -
• Troubleshoot and resolve technical issues Ensure timely and quality service delivery
• Provide phone and email support to customers
• Assist in resolving technical queries and issues
• Maintain accurate records of service activities

What you need

• Customer service
• Email support
• Upselling
• Problem solving
• Cross-selling