Customer Support Representative
Gurugram, NoidaFull-timeFresher1.8 L–₹4.2 L a yearPosted 2 months ago
Entry-level customer support role at HappyRays Consultants and Services in Gurugram and Noida. Open to freshers with a degree. Pays ₹1.8–4.2 LPA.
About the role
Handle customer queries and provide timely solutions through calls, chat, or email. Assist both domestic and international customers professionally. Resolve complaints and customer issues effectively. Maintain accurate customer records and update CRM. Escalate complex queries to the concerned team when required.
What you'll do
- Handle customer queries and provide timely solutions through calls, chat, or email
- Assist both domestic and international customers professionally
- Resolve complaints and customer issues effectively
- Maintain accurate customer records and update CRM
- Follow company policies, quality standards, and communication guidelines
What you need
- Customer service
- Communication
- CRM