Senior AIX Administrator - IBM AIX, Power HA

About the role

The Senior Administrator (Support & Operations) plays a crucial role in delivering advanced technical support and operational excellence. This role focuses on troubleshooting complex incidents, performing root cause analyses, and implementing effective solutions that enhance customer satisfaction and ensure secure operations.

What you'll do

• Provide Advanced Technical Support For Aix Administration And Power Ha By Troubleshooting Complex Incidents, Performing Root Cause Analysis
• Collaborate With Other Support Teams To Resolve Complex Tickets Within Agreed Slas, Ensuring Seamless Operations And Maintaining A Robust Security Posture
• Conduct Value-Adding Activities Such As Knowledge Base Updates And Management, Mentoring And Training Junior Analysts To Enhance Team Capabilities

What you need

• Troubleshooting
• Root cause analysis

Good to have

• ITIL