Senior Process Associate - BFS
LucknowFull-timeMid levelPosted 1 week ago
Mid-level operations role at HCLTech in Lucknow.
About the role
The Senior Process Associate plays a crucial role in overseeing the lifecycle of debit and credit cards, ensuring efficient data management and high-quality customer interactions. This role is vital in maintaining compliance with regulations while driving continuous workflow improvements within the customer support operations.
What you'll do
- Direct The Resolution Of Customer Queries And Issues Utilizing Typing
What you need
- KYC
- Reporting
- Data entry
- Data analysis
- AML
- Problem solving