Sr Analyst
ChennaiFull-timeMid levelPosted 1 week ago
Mid-level analyst role at HCLTech in Chennai.
About the role
Sr Analyst at HCLTech. . Ability to learn the WBG business and technical environment with the goal of increasing first-call resolution rates 4. Work effectively as a team member 5. Proficient….
What you'll do
- Use initiative to find ways of solving incidents and building knowledge. 10. Listen to a caller explain an incident and determine the probable cause
What you need
- ITIL