Sr Service Delivery Manager (DPO)
ChennaiFull-timeSenior levelPosted 1 week ago
Senior software engineering role at HCLTech in Chennai.
About the role
To manage application support and maintenance operations to the satisfaction of the customer and meeting the agreed service levels and within the cost budgeted for providing the support.
What you'll do
- Co-Ordination With Onsite Track Leads And Engaging With Customers
- Ensure Process Effectiveness And Continual Service Improvement
- Managing Cost Of Providing Service Within Budgeted Levels
- Managing Risks And Escalating Appropriately To Sr Management
- Lead, Guide And Coach The Team