Track Lead - CheckPoint PPC (Software), Cloud Security
BengaluruFull-timeSenior levelPosted 1 week ago
Senior cybersecurity role at HCLTech in Bengaluru.
About the role
The Track Lead for Support & Operations plays a pivotal role in managing operational efficiencies and driving continuous improvement initiatives. This position is crucial in ensuring that client SLAs are consistently met while fostering a culture of empowerment within teams. The Track Lead will leverage technical expertise in Checkpoint and Cisco ASA to enhance security operations and maintain a high standard of service delivery.
What you'll do
- Optimize Security Operations By Implementing And Managing Checkpoint And Cisco Asa Configurations
- Lead The Support Team In Responding To Client Inquiries And Incidents, Ensuring Timely Resolution And Effective Communication Of Status And Outcomes
- Mentor Team Members In Best Practices For Operational Processes, Facilitating Knowledge Sharing To Enhance Team Performance And Service Delivery
- Drive Innovation By Identifying Areas For Improvement In Operational Workflows, Proposing Solutions That Align With Client Needs And Business Objectives
What you need
- Cloud security
- Firewalls
- Compliance
Good to have
- CCNA