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Track Manager - Desk Side Services, AMT Asset Management Software

PuneFull-timeMid levelPosted 1 week ago

Mid-level software engineering role at HCLTech in Pune.

About the role

Track Manager - Desk Side Services, AMT Asset Management Software at HCLTech. Provide technical expertise to resolve compliance issues (including vulnerability management) and faults with the global macOS estate.

What you'll do

  • Provide technical expertise to resolve compliance issues (including vulnerability management) and faults with the global macOS estate
  • Liaising with other teams (e.g. macOS engineering, Networking Support), and adhering to the relevant incident, problem
  • Liaising with vendors (e.g. Jamf, Apple) on product issues
  • Provide technical expertise to help other teams with macOS support issues
  • Provide technical expertise to help administer the global macOS estate using Jamf Pro

What you need

  • ServiceNow
  • Vulnerability assessment

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