Training Manager - SF
MumbaiFull-timeMid levelPosted 1 week ago
Mid-level HR role at Hdb Financial Services in Mumbai.
About the role
Conducting product and process training at all levels- telecallers /team leader/ Managers. Conducting quality and training sessions whenever required. Managing a team of Quality officers. Ensuring that the feedback and report on quality are shared with Team Leaders on a regular basis to understand the gap.
What you'll do
- Conducting product and process training at all levels- telecallers /team leader/ Managers
- Conducting quality and training sessions whenever required
- Managing a team of Quality officers
- Ensuring that the feedback and report on quality are shared with Team Leaders on a regular basis to understand the gap
- Ensuring that the Training module get update on timely basis