CC-Escalation Manager-Regulatory Desk
ChennaiFull-time6–10 yrsPosted 1 week ago
Senior customer support role at Hdfc Bank in Chennai. Needs 6–10 years and a degree.
About the role
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What you'll do
- Ensure Productivity responsibilities are completed
- Ensure TAT responsibilities are completed
- Track daily closed/final responses
- Ensure monthly productivity levels are met
- Ensure resolution/response within defined TAT
What you need
- CRM
- Sales
- Communication
- HTML