CUSTOMER CARE EXECUTIVE
BhubaneswarFull-time0–5 yrsPosted 1 week ago
Junior customer support role at Hdfc Bank in Bhubaneswar. Open to freshers; up to 5 years, with a degree.
About the role
Deliver superior customer service and cross-sell products to achieve branch profitability.
What you'll do
- Complete operational tasks efficiently and accurately
- Monitor processes and ensure compliance with bank standards
- Prepare and submit required reports promptly
- Maintain records and ensure proper upkeep of systems and processes
- Manage lobby and queues for quality service. Resolve complaints within TATs, escalate as needed
What you need
- Customer service
- Sales
- Cross-selling
- Communication
- AML