CUSTOMER CARE EXECUTIVE
IndoreFull-time0–6 yrsPosted 1 week ago
Junior customer support role at Hdfc Bank in Indore. Open to freshers; up to 6 years, with a degree.
About the role
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What you'll do
- Complete operational tasks efficiently and accurately
- Monitor processes and ensure compliance with bank standards
- Prepare and submit required reports promptly
- Maintain records and ensure proper upkeep of systems and processes
- Manage lobby and queues for quality service. Resolve complaints within TATs, escalate as needed
What you need
- Customer service
- Sales
- Cross-selling
- Communication
- AML
- HTML