Officer Customer Care (OCC)-Virtual Care
RemoteFull-time0–3 yrsPosted 1 week ago
Junior customer support role at Hdfc Bank. Open to freshers; up to 3 years, with a degree. Remote.
About the role
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What you'll do
- Handle inbound customer calls
- Manage product inquiries and transactions
- Process requests: PIN, NetBanking password, statements, FD advice
- Handle financial transactions: FD opening, DD/MC, funds transfer
- Respond to customers within TATs
What you need
- Customer service
- Communication
- HTML