VC-Officer Customer Care
AhmedabadFull-time1–10 yrsPosted 1 week ago
Junior customer support role at Hdfc Bank in Ahmedabad. Needs 1+ years and a degree.
About the role
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What you'll do
- Customer Interaction & Query/Complaints Management
- Handle inbound calls for product and process queries
- Resolve billing, payment, and account statement issues
- Process financial transactions like deposits and fund transfers
- Log complaints and follow up for resolution
What you need
- Customer service
- Complaint handling
- CRM
- Voice process
- Customer handling
- Communication
Good to have
- HTML