Deputy Manager - Digital Business Group
MumbaiFull-time2–5 yrsPosted over a month ago
Mid-level finance role at HDFC ERGO General Insurance in Mumbai. Needs 2+ years and an MBA, B.Tech or B.E..
About the role
India, Maharashtra, Mumbai, Mumbai - Bhandup, Mumbai - Bhandup, 2124, Corporate
What you'll do
- Oversee daily CRM operations including user access, data updates, lead flow monitoring, and basic troubleshooting
- Ensure CRM hygiene by maintaining accurate records, validating entries, and driving timely updates across teams
- Support the rollout of new modules, features, dashboards, and tools within the CRM platform
- Innovation & Continuous Advancement
- Identify gaps, process bottlenecks, and improvement opportunities within the CRM journey
What you need
- MIS reporting
- CRM
- Sales
- Underwriting
- Reporting
- Compliance
Good to have
- Salesforce
- Data privacy