All roles at HDFC ERGO General Insurance

Manager - Risk and Loss Mitigation

LucknowFull-timeMid levelPosted over a month ago

Mid-level risk role at HDFC ERGO General Insurance in Lucknow. Needs a BDS.

About the role

Physical field Investigation of claim assigned through system. Ascertain evidence quality as per matrix Validate each & every evidence with the case triggers Identification of Hospitals / individuals involved in malpractices to create database Escalation & Grievance Management for the investigated cases

What you'll do

  • Report submission in CIMA (In house system that is being used for Investigation)
  • Maintain healthy and cordial relationship with hospitals and TPA desk
  • Ensure the ethics and compliance while investigating a claim
  • Analyze data on utilization, outcomes to determine trends and identify problem areas
  • Filing of police complaints and liaising with the police authorities for taking necessary action against fraudulent individuals / hospital and others

What you need

  • Excel
  • MIS reporting
  • Reconciliation
  • Compliance

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