Head - Customer Success
BengaluruFull-timeLead levelPosted 1 week ago
Leadership customer support role at Headhunting Pte in Bengaluru.
About the role
Below are the primary responsibilities for the role.
What you'll do
- Set the overall vision and strategic plan for our existing clients across the world, focussing on product adoption and positive customer experience
- Drive customer outcomes, product adoption and customer experience
- Assist customers with setting up and further executing our solution to their consumers
- Identify and form upselling and cross-selling strategies
- Promote value through customer experience
What you need
- Customer success
- Upselling
- Cross-selling