Reservation Manager
PuneFull-timeMid levelPosted over a month ago
Mid-level hospitality role at Hilton in Pune.
About the role
The Reservations Manager / Assistant Manager takes responsibility for the group's sales and planning functions, as well as managing and leading the hotel’s reservations team. As a Reservation Manager , you’re not just managing the hotel’s reservations operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
What you'll do
- Support daily reservations operations: Assist in managing room inventory and availability, group blocks and rooming lists, cut-off dates, rate restrictions
- Coordinate group reservations: Process rooming lists, billing requirements, and special requests
- Assist with revenue optimization: Monitor reservations activity and support rate and occupancy strategies to maximize revenue
- Provide reservations support: Handle reservation requests and provide service to team members and customers as needed
- Support department operations: Assist with departmental projects, prepare reports, and provide administrative support to reservations leadership
What you need
- Reservations
- Communication
- Hospitality