Sr Cust Supp Mgt Professional (Delivery Lead)
Pune, Bengaluru, HyderabadFull-time8–10 yrsPosted over a month ago
Senior software engineering role at Honeywell in Pune, Bengaluru and 1 more city. Needs 8–10 years.
About the role
To provide tactical leadership and support to the regional consultants and assist in planning, implementation, and internal initiatives. To support all phases in the delivery of Sparta products including but not limited to internal processes, developing user stories, configuration oversight, configuration, testing and training.
What you'll do
- Provide tactical leadership and support to the regional consultants and assist in planning, implementation, and internal initiatives
- Support all phases in the delivery of Sparta products including but not limited to internal processes, developing user stories, configuration oversight, configuration
- Oversee projects, team members, and customers from a technical and/or industry SME perspective while also coaching and managing escalations, as necessary
- Provide oversight and direction to internal initiatives, as necessary
What you need
- ISO 9001
- Agile
- Business analysis
Good to have
- Salesforce
- SQL Server
- ERP