Customer Account Operations Manager
GurugramFull-time7–10 yrsPosted 3 weeks ago
Senior customer support role at HP in Gurugram. Needs 7–10 years and a BBA.
About the role
This role is responsible for leading a team of individual contributors within the sales operations function, providing guidance, and handling challenges while ensuring alignment with organizational goals. The role manages operational processes across the sales cycle, nurtures strategic relationships, and shares expertise with the internal teams.
What you'll do
- Manages a team of individual contributors and supervisors across multiple job families within the sales operations function providing guidance and ensuring they are…
- Sets the direction for assigned teams and holds accountability for the deliverables while managing expenses effectively
- Fosters strategic relationships with clients and internal stakeholders to create cutting-edge solutions for customers and partners
- Manages the execution of operational processes across a complete sales cycle to meet service-level objectives and targets
- Offers consulting expertise to project and account teams in developing customer-centric solutions and provides feedback on processes and capabilities
What you need
- Sales
- Salesforce