Head of Recruitment Operations

About the role

We manage a mix of ongoing white-collar recruitment and high-volume blue-collar recruitment campaigns. We are looking for someone who can bring structure, accountability, visibility and consistency to the entire recruitment operation. This is not primarily an individual recruiter role .

What you'll do

• Take overall ownership of recruitment operations and delivery across all active client requirements
• Manage and oversee both white-collar recruitment and high-volume blue-collar recruitment operations
• Establish clear processes, SOPs, responsibilities and escalation mechanisms across the recruitment lifecycle
• Allocate requirements and resources based on priorities, recruiter capacity and delivery timelines
• Monitor recruitment pipelines from requirement intake through sourcing, submission, interview, selection, offer and joining

What you need

• Recruitment
• Performance management
• SOP writing
• MIS reporting
• Excel
• Sourcing