Founder's Associate (Product Focus)

About the role

We run the business on internal tools we built ourselves with AI, and the whole team uses them every day. These tools need an owner. Bugs come in and features get requested. Some of those requests are great and some would break three other things. We need someone who can tell the difference, fix what matters fast, and push back on what doesn't.

What you'll do

• Own the bug and feature queue for our internal tools. Triage requests, prioritise by business impact, fix it, ship it
• Talk to the people using the tools to understand the actual problem before building anything
• Think about the user experience end to end. If something is confusing or slow to use, fix that too, even if nobody asked
• Fix bugs and ship small features using AI coding tools, and test properly before anything goes live
• Spot when a change could break something else, and flag it before it happens